Downy

Have questions? Call now! +1-855-211-0932(ID:299774)
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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up menu will appear. It contains exhaustive information about all the operations that you can perform on the given page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide selection of tutorial video clips explaining how to use our Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our extensive FAQ database, which comprises questions asked by actual people and provides practical solutions. We frequently "revamp" our FAQ database with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our great team of customer support engineers available 24-7 and ready to help you with any issue. Each trouble ticket you send will be responded to within sixty minutes (the average support ticket response time is approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299774

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

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